Adding and removing product types

This article shows you how to choose which product icons (product types) are visible during case entry.

 

 

1) Go to Settings > Product Catalog > Product type > Edit

 

2) To activate: Inactive tab > Actions gear > Activate

 

3) To deactivate: Active tab > Actions gear > Deactivate

*Note: You can not create additional icons, only existing icons and the 4 user-defined icons can be added to the product icon list in case entry. To see how to rearrange the order of appearance, click here.

 

4) Drag & drop the hamburger icon to change the case entry display order

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