Forward and backward scheduling

If you have extra time on a case, tasks can be scheduled forward (tasks scheduled forward from today) or backward (remaining tasks scheduled backward from ship date) in thereschedule slider.  There is also a system setting for forward/backward schedule, which determines the automatic scheduling in case entry.

Forward/Backward Schedule - Setting

If the ship/due date is extended,  you can choose whether to schedule steps forward or backward from ship date in the Reschedule pop-out window

1) Scheduling forward from today:

mceclip0.png

2) Choose Schedule backward from ship date:

mceclip1.png

3) If some steps have already been completed, only remaining steps are rescheduled:

mceclip0.png

mceclip3.png

Was this article helpful?
0 out of 0 found this helpful

Articles in this section